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PRIVACY POLICY

Privacy Policy

At LightCandi, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website ("Website") or make a purchase from us. By accessing or using our Website, you consent to the practices described in this Privacy Policy.

  1. Information We Collect a. Personal Information: We may collect certain personally identifiable information from you, such as your name, email address, shipping address, and payment information when you place an order on our Website. b. Device Information: We may collect information about your device, including your IP address, browser type, and operating system, to enhance your browsing experience and improve our services. c. Cookies: Our Website may use cookies, which are small files stored on your device that help us analyze website traffic and customize your browsing preferences. You have the option to disable cookies through your browser settings; however, this may limit certain features and functionality of our Website. d. Third-Party Analytics: We may use third-party analytics tools to gather and analyze data about your use of our Website. These tools may collect information such as your IP address, browser type, pages visited, and time spent on the Website. This information is used to improve our services and enhance your user experience.

  2. Use of Information a. Order Processing: We use the information you provide to process and fulfill your orders, communicate with you about your purchases, and provide customer support. b. Personalization: We may use your information to personalize your experience on our Website, recommend products, and provide tailored marketing communications. c. Analytics and Improvements: We analyze the information collected to understand user preferences, improve our Website's functionality and performance, and enhance our products and services. d. Communication: We may use your contact information to send you relevant updates, promotional offers, newsletters, or other communications related to our products and services. You can opt out of receiving such communications by following the unsubscribe instructions provided in the communication or contacting our customer support team. e. Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders, or to protect our rights, property, or safety.

  3. Information Sharing a. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, processing payments, delivering products, and conducting business operations. These service providers have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. b. Business Transfers: If LightCandi undergoes a change in ownership, such as a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email or prominent notice on our Website of any such change and any choices you may have regarding your information. c. Aggregated or Anonymized Data: We may share aggregated or anonymized data that does not personally identify you with third parties for various purposes, including marketing, analytics, and improving our services.

  4. Data Security We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

  5. Children's Privacy Our Website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you are under 13, please do not provide any personal information on our Website. If we become aware that we have collected personal information from a child under the age of 13 without parental consent, we will take steps to remove that information promptly.

  6. External Links Our Website may contain links to external websites that are not operated by us. Please note that we have no control over the content and practices of these websites, and we are not responsible for their privacy policies. We encourage you to review the privacy policies of any external sites you visit.

  7. Your Rights You have the right to access, update, correct, or delete your personal information held by us. You may also have the right to restrict or object to certain processing activities. To exercise these rights or if you have any questions or concerns about our privacy practices, please contact our customer support team.

  8. Changes to the Privacy Policy We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our Website. We encourage you to review this policy periodically to stay informed of any updates.

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

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